lite dewalive Platform Privacy Notice

This page describes what we collect when you use lite dewalive and how we keep that data protected. We take account security and data handling seriously — from the moment you sign up through every withdrawal request.

Our commitment is straightforward: we collect only the information needed to verify your identity, process deposits and withdrawals, and comply with local financial regulations. We do not sell your personal data to marketers, and we do not share account details with third parties except where the law requires it or where payment processors need it to complete a transaction.

The sections below lay out exactly what information we hold, how long we keep it, who has access to it, and what rights you have.

What We Collect on lite dewalive

We collect personal data in two ways: information you provide directly (your email, phone number, full name, date of birth, and address) and information we record automatically (your login times, device details, IP address, and payment history).

Account registration. When you open a lite dewalive account, we ask for your email address and a password. We also collect your mobile number so we can send you account alerts and withdrawal confirmations.

Know-Your-Customer (KYC) verification. Before you can deposit or withdraw, we require government-issued identity documents (national ID, passport, or driving licence), proof of address (utility bill or bank statement), and sometimes a selfie photo. This step is a legal requirement in the jurisdictions where we operate.

Transaction and behavioural records. We log every deposit, every wager, every withdrawal request, and the outcome. We also track your login sessions, the device type, browser version, and general location (city level, inferred from IP) to detect unusual account activity and prevent fraud.

Support and communications. If you contact our support team via live chat, email, or in-app messaging, we keep a record of your conversation. This helps us resolve your issue and improves our service.

How We Use Your Data on lite dewalive

Our primary use of your data is account and transaction managementWe verify your identity, process deposits and withdrawals, and calculate any winnings or bonuses you are due. We do not use your data to manipulate odds or restrict your access unfairly.

Compliance and fraud prevention. We are required by law to report certain transaction patterns to financial regulators. We also use your data to detect money-laundering signals, underage access attempts, and duplicate accounts. If our system flags unusual activity, we may temporarily restrict withdrawals pending verification — a step that protects both you and us.

Platform improvement. We analyse aggregate, anonymised data to understand which payment methods are most used in Jakarta, Surabaya, Bandung, Medan, and Semarang; which games are popular during Idul Fitri and Idul Adha; and which features cause technical issues. This helps us decide whether to add online payment, improve our Aviator loading speed, or extend support hours.

Third-Party Processors and Data Locations

We work with payment processors, banks, and hosting providers to run lite dewalive. When you deposit via DANA, e-wallet, or mobile banking, those payment networks receive your transaction details. When you request a withdrawal to your local payment, online payment, e-wallet, or mobile banking account, those banks process the payment. We do not control how long they keep your data.

Our servers may sit outside your jurisdiction. Your data may be transferred to data centres in Singapore, Australia, or the European Union. In all cases, we apply the same security standards and the same data-retention rules — regardless of where the servers are located.

Data retention. We keep your account data (identity documents, payment history, betting records) for as long as your account is active plus two years after you close it. This allows us to handle any disputes and comply with tax and anti-money-laundering rules. After that, we delete or anonymise it. We keep server logs and automated fraud-detection records for six months.

Your Rights

• 1
  Access your data

  You can request a copy of all personal data we hold about you. Email our support team and we will send you a file within 30 days.

• 2
  Correct inaccuracies

  If your name, address, or phone number is wrong in our system, log in to your lite dewalive account and update your profile, or ask support to make the change.

• 3
  Delete your account

  You can request account closure at any time. We will securely delete or anonymise your data after any open disputes or regulatory holds expire.

• 4
  Object to processing

  You may object to certain uses of your data (such as automated profiling for fraud detection), though this may limit your ability to use lite dewalive.

Cookies and Tracking

We use cookies to keep you logged in and to remember your preferences (language, theme, favourite sports). We also use analytics cookies (via third-party vendors) to track how many users visit lite dewalive, which pages they view, and how long they stay — all in anonymised form.

We do not use third-party advertising cookies. We do not sell your browsing behaviour to ad networks.

You can disable cookies in your browser settings, but this may break account login or cause performance issues on lite dewalive.

Contact lite dewalive

If you have questions about this privacy notice, or if you want to exercise any of the rights above, get in touch:

Email

[email protected]

Live chat

Available in the lite dewalive app and web account dashboard

Mailing address

Provided in our Legal notice page

We will respond to data-access requests and privacy enquiries within 30 days. If you believe we have mishandled your data, you also have the right to lodge a complaint with your local data-protection authority.